Política de envío

🟢 Shipping Policy – Cozely

Effective date: December 3, 2025

At Cozely, we work to ensure that your order arrives safely and as quickly as possible. This policy outlines our shipping timelines and conditions.

1. Order Processing

Order processing time is up to 3 business days from payment confirmation.
During peak seasons, holidays, or promotional periods, this timeframe may be slightly extended.

Once your order has been processed, the estimated delivery time is:

Delivery times may vary depending on the destination country, the shipping carrier, and external factors (weather, customs, strikes, etc.).

We ship to most countries worldwide.
Some locations may have customs restrictions or specific regulations that limit the shipment of certain products.

Shipping costs are calculated and displayed before checkout.
From time to time, we may offer free shipping in certain regions or during promotions, which will be clearly indicated in the store.

International orders may be subject to import duties, taxes, and customs fees imposed by the destination country.
These charges are the responsibility of the customer.
Cozely is not responsible for delays caused by customs procedures.

Once your order has been shipped, you will receive an email with the tracking number and instructions on how to check the status of your shipment.

We are not responsible for delays caused by:

Factors beyond our control (extreme weather, strikes, conflicts, pandemics, etc.).
Customs delays or inspections.
Incomplete or incorrect delivery information provided by the customer.

If you have any questions about your shipment, please contact us at:
infocozely@gmail.com