Términos del servicio

🟣 Terms of Service – Cozely

Effective date: December 3, 2025


OVERVIEW

Welcome to Cozely. The terms “we,” “us,” and “our” refer to Cozely. Cozely operates this store and website, including all information, content, tools, products, and services made available to you as a user (the “Services”). We use Shopify technology to provide the Services.

By browsing the site, using it, or making a purchase, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you should not use the Services.


1. Access and Account

  • You represent that you are of legal age in your country of residence.

  • You agree to provide accurate, complete, and up-to-date information.

  • You are responsible for maintaining the confidentiality of your account and password.


2. Our Products

  • We strive to display products as accurately as possible, but colors and appearance may vary depending on your screen.

  • We do not guarantee that products will fully meet your subjective expectations.

  • We may modify product descriptions, prices, offer products in limited quantities, or discontinue them at any time.


3. Orders

  • When you place an order, you make an offer to purchase that Cozely may accept or reject.

  • An order is considered accepted when you receive an order confirmation by email.

  • Purchases are subject to our Returns and Refunds Policy.

  • You represent that you are purchasing for personal use and not for professional resale.


4. Pricing and Billing

  • Prices may change without prior notice.

  • The applicable price is the one in effect at the time the order is placed.

  • Unless otherwise stated, prices may not include taxes, fees, or customs duties.

  • You agree to provide valid payment information and authorize Cozely to charge the amount of your purchase.


5. Shipping and Delivery

  • Delivery times are estimates and not guaranteed.

  • We are not responsible for delays caused by carriers, customs, or other circumstances beyond Cozely’s control.

  • Once the package is handed over to the carrier, the risk of loss or damage passes to the buyer.


6. Intellectual Property

  • All content on the site (texts, images, logos, design, etc.) is the property of Cozely, Shopify, or their licensors.

  • You may not copy, reproduce, distribute, or otherwise exploit the content without our prior written consent.


7. Relationship With Shopify

Cozely uses Shopify technology to provide the Services, but all sales are made directly between you and Cozely. Shopify is not responsible for products, deliveries, returns, or any damages arising from purchases made in our store.


8. Reviews and Feedback

If you submit reviews, comments, or suggestions, you grant us a non-exclusive, royalty-free license to use, reproduce, and display them for commercial purposes (for example, on the website or in advertisements), in accordance with applicable law.


9. Limitation of Liability

To the extent permitted by law, Cozely shall not be liable for indirect, special, or consequential damages arising from the use of the Services or the products purchased, beyond the limits established by consumer protection laws.


10. Governing Law

These Terms shall be governed by Spanish law, without prejudice to the consumer rights you may have under the laws of your country of residence.


11. Changes to the Terms

We may update these Terms of Service from time to time. The version in force will always be the one published on this page, indicating the date of the latest update.